So, I make out of the blue enquiry "have you got such and such record?" And I get an email back to say it's been reserved and I can collect agreed day / time. How awsome? Plus how wonderful to have PROPER record shop where ppl know their stuff? One more thing, remember that to continue with fantastic service we need to SUPPORT such shops and ppl who plunge to set up business - so I highly recommend this shop and I encourage you to "support independent" Thank you.