Placing a pre-order is not a 100% guarantee that your order will be fulfilled. Most are, but some vinyl items are super limited and even we do not always know how many copies we will have until stock arrives. When you place a pre-order you are added to a list, which is then fulfilled in order. If we are worried about being able to fulfill your pre-order, we will usually e-mail you right away to let you know. You can then cancel the order if you wish.
If we are unable to fulfill your pre-order, we will of course process a full refund immediately.
For limited items, pre-orders will often be restricted to one or two copies per person. This is in the interest of fairness. If you order multiple copies of a limited item, you may find this reduced down to a single copy. If this happens you will receive an e-mail from us to notify you.
Naturally, pre-order items will ship once they have arrived with us. This is usually only one or two days before general release date. We get these out quickly, but please don’t assume it will be on your doormat for release date.
If you have a pre-order item in the same order as an in-stock item, it will hold shipping back on your in-stock item until all items are in. Contact us if you want to change this and we will split the order into two (additional shipping charges will apply). Best advice: always place a separate order for pre-order items.